Billing

Plans#

The Free plan has 10 GB of storage. Paid plans have 25 GB, 100 GB or 500 GB, billed monthly or yearly. See pricing for the prices, and Limits and storage for how storage is counted.

Only owners of the account on GitHub change the plan. Everyone else sees the buttons disabled, with a note on who can. See Members.

Upgrade#

Open the account's Billing tab, press Upgrade and pick a plan and a billing period. Checkout opens with Dodo Payments, our payment provider, and brings you back to the Billing tab when it is done. The Billing tab then says "Payment received" while the plan updates, which takes a few seconds, "Your payment is processing" while the payment clears, or "The payment did not go through" when it failed and the plan did not change. The new storage limit applies as soon as the payment clears.

Change plan#

On a paid plan, Change plan moves to another size or billing period without cancelling first. Before anything changes, it shows what you pay now. Unused time on the current plan counts toward the new one, and anything left over is credited to later renewals. You cannot move to a plan smaller than what the account stores today, so free some space first.

Payment method and invoices#

Manage billing opens the Dodo Payments customer portal. Update the card and download invoices there.

Cancel#

Cancel from the customer portal under Manage billing. Cancel at the next billing date keeps the plan until the end of the billing period, and the Billing tab shows the day it ends. Then the account moves to the Free plan. Cancel now moves it to the Free plan right away. If it stores more than 10 GB by then, the 14 day grace period starts that day. See When an account is over its limit.

Uninstalling the GitHub App does not cancel the plan. See Remove a repository or uninstall the app.

When a payment fails#

When a renewal fails, the account pages say that the last payment failed. Update the payment method under Manage billing to keep the plan.

See the refund policy for refunds.